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FAQs

What is an escape room?

A live action game where you enter a themed space full of clues and puzzles, and are given a mission that you and the other players must complete in under 60 minutes. As time ticks away, you must work together to uncover the secrets that lie within! Great for team building as well as a friends game night – can you escape?

How much does it cost to play?

 Each escape room experience is $25 per person for one hour.

How many people can play?

A minimum of 2 players are required, but 4 is better as the rooms are built to keep up to 8 people busy finding and solving clues. The fewer people you have, the more difficult the room will be and you will require more clues. Some rooms can fit up to 10 for private parties, but we cut public rooms off at 8 participants.

Do you accept corporate groups?

DEFINITELY!! This activity is a phenomenal team building tool especially for corporate customers! Watch leaders emerge and discover how employees solve problems, especially when under pressure!

Is there a dress code?

Our sister company in the same space, Grizzly’s Hatchet House, requires closed toe shoes if entering the back area. If you plan to walk around through all of our space and check out our patio, we suggest following this requirement so that you won’t get stopped by our reservationist. However, if you only plan to do the escape room, there isn’t a specific dress code you need to adhere to, other than something comfortable to allow moving, bending, and squatting down to find clues.

Will I be grouped with other people?

If you book less than the full 8 spaces available, you could potentially be grouped with other people. Booking at slower times during the week with at least 4 people can get you a private room. Please go to the booking page to see minimum participants for weekdays.

Can I play with my friends?

Of course! Our online booking software makes it easy for one person to book for a group and select “split pay” option to send payment emails to your friends. That way, everyone is sure to be booked together in the same time slot. Please note – whoever makes the reservation must enter a credit card and will be billed for any other guests that do not pay by the time they arrive. They may pay at the counter but a no show may be charged to the credit card on file.

Do I need to arrive early?

Yes – all guests must arrive 15 minutes before the selected time slot! We have a check-in process that must take place and a briefing session that is required before you enter the chosen room. We also have a waiver that must be signed before you begin – but if you book online, you can sign it electronically before you arrive to speed up the process, which we highly recommend. The game play will start on time as future reservations depend on it. If your group is late arriving you may have to reschedule your time slot.

How long is a game?

60 minutes – there is a countdown timer in the room so you will know how much time you have left!

Are you really locked in a room?

No. The doors are never “actually” locked. You can come and go freely to use the restroom or if you feel anxious and need to leave. We just request you try not to leave during the hour as it takes away from the experience for everyone else if the doors are being used outside of the themed “escape”.

Is there an age limit?

Yes, we do not allow children under 10 in our facility due to insurance requirements. The only exception is for private parties that are booked when the axe throwing side of our business is not operating.

How do I book a game?

On our website, just click “book now” and follow the prompts to select the theme, date and time slot you want to book. Then enter your payment info and you will receive a confirmation email and link for your waiver! It is that easy!

Do you have a cancellation policy?

In order to receive a full refund, we require you cancel a minimum of 12 hours before your time slot so that it can be rebooked by another group. If it is after that time frame, you can reschedule or receive a 50% refund.

Where do I park?

There is a private parking lot across the street that we lease and are available for you to use.

Do you have team competitions?

Absolutely! If you have a large group that you would like to compete to see who makes it out the fastest let us know!

Visit Today

River City Escapes

Hours

Tu-Th: 12pm - 9pm
Fri: 12pm - 11pm
Sat: 10am - 11pm

Visit Us

We are located on the corner of Franklin and Monument in Downtown Danville

680 Lynn St, Ste I
Danville, Va 24541